Learning and Assessment Kit-AHCWRK517 Interpret legislation MSL Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency AHCLSK505 Develop production plans for livestock AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCAGB501 Develop climate risk management strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

and install stone cladding AHCLSC316 Implement a paving project AHCLSC317 Construct landscape features using concrete AHCLSC319 Implement a retaining wall project AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCSOL304 Implement soil improvements for garden and turf areas Elective units AHCWHS301 Contribute to work health and safety processes AHCBUS407 Cost a project AHCLSC318 Erect timber structures and features AHCMOM304 Operate machinery and equipment AHCPCM204 Recognise plants AHCPGD310 Implement a landscape maintenance program AHCPCM303 Identify plant specimens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM22001 Perform engineering activities MEM22002 Manage self in the engineering environment MEM30007 Select common engineering materials MEM30012 Apply mathematical techniques in a manufacturing engineering or related environment MSMENV272 Participate in environmentally sustainable work practices Electives MEM09229 Read and interpret technical engineering drawings MEM11011 Undertake manual handling MEM12002 Perform electrical/electronic measurement MEM12003 Perform precision mechanical measurement MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM13019 Undertake work health and safety activities in the workplace MEM09155 Prepare mechanical models for computer-aided engineering (CAE) MEM12025 Use graphical techniques and perform simple statistical computations MEM13015 Work safely and effectively in manufacturing and engineering MEM13020 Supervise work health and safety in an industrial work environment MEM14006 Plan work activities MEM15011 Exercise external quality assurance MEM15012 Maintain/supervise the application of quality procedures MEM16010 Write reports MSMENV672 Develop workplace policy and procedures for environmental sustainability MEM234028 Produce and manage technical documentation MEM234029 Produce and manage technical publications MEM234036 Apply configuration management procedures in engineering project management MEM234037 Perform maintenance-related integrated logistic support management activities MEM234038 Apply systems engineering procedures to engineering design project management MEM09011 Apply basic engineering design concepts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSFMK416 Conduct work within financial markets compliance framework FNSFMK521 Analyse financial markets and information FNSFMK522 Apply financial product knowledge in the context of the deal transaction cycle FNSFMK524 Conduct work within financial markets organisational risk management framework Elective units FNSASICS503 Provide advice in foreign exchange FNSFMK411 Perform reconciliations FNSFMK502 Analyse financial market products for client FNSFMK503 Advise clients on financial risk FNSFMK517 Analyse risk mitigation in the operation process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AHCWRK517 Interpret legislation MSL Core units BSBCUE203 Conduct customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to