Learning and Assessment Kit-AHCLSK223 Carry out regular livestock observation SIF Core units SIRRSTR001 Undertake strategic

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency AHCMDC402 Monitor medicinal cannabis production for compliance and quality AHCMDC401 Apply security measures for medicinal cannabis * We can develop additional elective units that are not listed on request (Please contact us for further information)

modify and verify coaxial and structured communication copper cabling UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units BSBOPS203 Deliver a service to customers HLTAID009 Provide cardiopulmonary resuscitation CPCWHS1001 Prepare to work safely in the construction industry UEEDV0004 Install and modify optical fibre performance data communication cabling UEEDV0006 Install underground communication cables UEEDV0009 Select and arrange data and voice equipment for local area networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AHCLSK223 Carry out regular livestock observation SIF Core units SIRRSTR001 Undertake strategicOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to