Learner Resources-TLIE4006 Collect, analyse and present workplace data and information Pre-Order Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices BSBWHS304 Participate effectively in WHS communication and consultation processes ICTICT202 Work and communicate effectively in an ICT environment ICTICT301 Create user documentation ICTICT302 Install and optimise operating system software ICTSAS308 Run standard diagnostic tests Elective units BSBEBU401 Review and maintain a website ICTWEB201 Use social media tools for collaboration and engagement ICTWEB302 Build simple websites using commercial programs ICTWEB303 Produce digital images for the web ICTICT203 Operate application software packages ICTNWK303 Configure and administer a network operating system ICTSAS305 Provide ICT advice to clients ICTNWK401 Install and manage a server ICTNWK403 Manage network and data integrity ICTNWK408 Configure a desktop environment ICTNWK302 Determine and action network problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN049 Apply nursing practice in the orthopaedic care setting HLTENN050 Apply nursing practice in the rehabilitation care setting HLTENN055 Apply nursing practice in the respiratory care setting HLTENN056 Apply nursing practice in the cardiovascular care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders in a permaculture system Group A AHCPER326 Install and maintain permaculture water management systems Group A AHCPER327 Install structures for permaculture systems Group A AHCPER328 Establish organic garden and orchard systems Group A AHCPER329 Coordinate preparation and storage of produce from a permaculture system Group A AHCPER334 Read and interpret property maps and plans Group A AHCPER336 Test

Core units AHCECR101 Support ecological restoration AHCWHS101 Work safely AHCWRK101 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR102 Support native seed collection AHCNSY102 Support nursery work (c) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-TLIE4006 Collect, analyse and present workplace data and information Pre-Order Core units BSBCUE203 Conduct customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all