Training and Assessment Strategy-CHC43215 Certificate IV in Alcohol and Other Drugs PMB Core units MEM13014A Apply principles

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Lifetime Updates*

Units of competency MSMTMVER302 Verify simple measuring instruments MSMTMREF301 Use and maintain reference standards * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM411 Make presentations BSBCRT412 Articulate

Training and Assessment Strategy-CHC43215 Certificate IV in Alcohol and Other Drugs PMB Core units MEM13014A Apply principlesYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.