Learner Guide-AUMGCA001 Provide customer service CPC Formative assessments within the learner

Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand

Industry consultation

Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received

and academic support accordingly

The learner guide meets training package criteria and is developed in a logical order

Learner Guide-AUMGCA001 Provide customer service CPC Formative assessments within the learnerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce