Learner Resources-BSBREL402 Build client relationships and business networks Ready for sale Core units BSBCUE301 Use multiple

Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURLTD006 Carry out light vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR202 Organise and complete daily work activities HLTAID003 Provide first aid HLTWHS001 Participate in workplace health and safety SISXCAI002 Assist with activity sessions SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXIND001 Work effectively in sport

Units of competency FBPBPG4003 Coordinate wine operations packaging processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM401 Make a presentation BSBDES501 Implement design solutions BSBDES502 Establish

Learner Resources-BSBREL402 Build client relationships and business networks Ready for sale Core units BSBCUE301 Use multipleOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all