Learner Resources-CPCCJS3011 Design and set out stairs CPP Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units BSBPMG420 Apply project scope management techniques BSBPMG421 Apply project time management techniques BSBPMG422 Apply project quality management techniques Elective units BSBPMG423 Apply project cost management techniques Group A BSBPMG424 Apply project human resources management approaches Group A BSBPMG426 Apply project risk management techniques Group B BSBCRT411 Apply critical thinking to work practices Group B BSBPEF401 Manage personal health and wellbeing Group B BSBPEF402 Develop personal work priorities Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU005 Retrofit and modify air conditioning and HVAC systems AURETU004 Diagnose and repair air conditioning and HVAC systems AURETU003 Service air conditioning and HVAC systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

data and internet protocol network solutions ICTSUS812 Lead applied research in ICT sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL305 Prepare growing media AHCWHS302 Contribute to workplace health and safety processes Electives AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM303 Identify plant specimens BSBMKG434 Promote products and services AHCBIO301 Identify and report signs of unusual disease or pest AHCBUS408 Operate within a budget framework AHCIRG346 Operate pressurised irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPCCJS3011 Design and set out stairs CPP Core units SIRXCEG001 Engage theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all