Learner Resources-TLIA0019 Despatch stock SHB Units of competency AURETU007 Overhaul

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK425 Build small wireless local area networks ICTTEN417 Install

engineering or related environment MEM16008A Interact with computing technology MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT301 Develop and extend critical and creative thinking skills BSBWHS201 Contribute to health and safety of self and others CUAIND301 Work effectively in the creative arts industry Elective Units BSBCRT101 Apply critical thinking techniques BSBDIV301 Work effectively with diversity BSBFIA301 Maintain financial records BSBINN201 Contribute to workplace innovation BSBINN301 Promote innovation in a team environment BSBSUS201 Participate in environmentally sustainable work practices CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUADIG301 Prepare video assets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-TLIA0019 Despatch stock SHB Units of competency AURETU007 OverhaulOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all