Training and Assessment Strategy-HLT33021 Certificate III in Allied Health Assistance EAL Core units BSBCMM511 Communicate with

Core units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness Elective units BSBCMM412 Lead difficult conversations BSBCRT512 Originate and develop concepts BSBFIN501 Manage budgets and financial plans BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBPEF501 Manage personal and professional development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXEBS003 Build and launch a small business website SITXEBS002 Develop

codes and practices in the workplace UEENEEE104A Solve problems in d

Core units ICTPMG802 Manage a telecommunications project ICTPMG804 Evaluate and use telecommunications management networks ICTSUS806 Lead applied research in ICT sustainability Elective units BSBINN801 Lead innovative thinking and practice ICTICT809 Facilitate business analysis ICTICT808 Direct the development of a knowledge management strategy for a business ICTTEN809 Analyse business specifications to produce technical solutions ICTTEN811 Evaluate and apply network security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-HLT33021 Certificate III in Allied Health Assistance EAL Core units BSBCMM511 Communicate withYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.