Assessment Kit-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set AMP CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please

Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCBIO301 Identify and report signs of unusual disease or pest AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Core units SHBBSKS009 Provide micro-dermabrasion treatments SHBBSKT001 Provide skin therapy consultations SHBBSKT002 Provide advice on specialised skin care formulations and ingredients SHBBSKT003 Identify and control safety risks for light-based skin treatments SHBBSKT008 Design light emitting diode treatment programs SHBBSKT009 Provide light emitting diode skin treatments SHBBSKT010 Provide skin needling treatments SHBBSKT011 Provide superficial peel treatments SHBBSSC003 Research and apply information on skin science in a skin therapy context SHBXCCS006 Promote healthy nutritional options in a beauty therapy context Elective Units SHBBSKT004 Design intense pulsed light skin treatment programs Group A: Intense Pulsed Light SHBBSKT005 Provide intense pulsed light skin treatments Group A: Intense Pulsed Light SHBBSKT006 Design laser skin treatment programs Group B: Laser SHBBSKT007 Provide laser skin treatments Group B: Laser BSBPEF501 Manage personal and professional development Group C: General Electives BSBSUS511 Develop workplace policies and procedures for sustainability Group C: General Electives SHBXIND004 Develop skin therapy workplace policies and procedures Group C: General Electives * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCYS607 Acquire digital forensic data ICTCYS615 Detect and respond to cyber security insider risks and threats ICTCYS614 Analyse cyber security insider risks and threats and devise recommendations ICTCYS601 Create cyber security standards for organisations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCDES505 Prepare a landscape design AHCDES506 Design for construction of landscape features AHCDES507 Produce drawings for landscape design projects using CAD software AHCDES508 Design sustainable landscapes AHCDES509 Assess landscape sites AHCPCM511 Specify plants for landscapes Elective units AHCLSC504 Survey and establish site levels AHCLSC505 Manage landscape projects AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Assessment Kit-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set AMP CHCCCS020 Respond effectively to behavioursOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of