Learning and Assessment Kit-SIRXCEG007 Develop online customer service standards FBP AMPMGT801 Manage financial performance AMPMGT802

AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCPER517 Plan and supervise the implementation of permaculture project works AHCPGD508 Plan the restoration of parks and gardens * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTWHS001 Participate in workplace health and safety Elective Units CHCPRP003 Reflect on and improve own professional practice HLTFSE001 Follow basic food safety practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness or recreation sessions SISXCAI004 Plan and conduct programs SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations Elective units BSBADM307 Organise schedules BSBADM311 Maintain business resources BSBCRT301 Develop and extend critical thinking skills BSBFIA303 Process accounts payable and receivable BSBINM301 Organise workplace information BSBWOR204 Use business technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIRXCEG007 Develop online customer service standards FBP AMPMGT801 Manage financial performance AMPMGT802Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to