Learner Resources-AURETR017 Overhaul charging system alternators Ready for sale Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

assess and control risks for outdoor recreation activities SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXFAC001 Maintain equipment for activities Electives SISOBWG001 Bushwalk in tracked environments SISOBWG005 Lead bushwalks in tracked environments SISOFLD006 Navigate in tracked environments SISOCYT001 Set up

Core units ICTICT101 Operate a personal computer ICTICT102 Operate word-processing applications ICTICT103 Use

policies and procedures in the construction industry TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) Elective units CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3002 Operate a truck-mounted loading crane CPCCDO2011 Handle and position dogging tools and equipment CPCCDO3011 Perform dogging CPCCLHS3001 Licence to operate a personnel and materials hoist CPCCLHS3002 Licence to operate a materials hoist * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEDEL404A Mentor in the workplace CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-AURETR017 Overhaul charging system alternators Ready for sale Core units SIRXCEG001 Engage theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all