ERF Checklist-VU23527 Read and write straightforward informational texts 22477VIC quotes and tenders AHCLSC502 Manage

quotes and tenders AHCLSC502 Manage landscape projects AHCWRK507 Implement professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEASS403 Participate in assessment validation * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBMKG431 Assess marketing opportunities BSBMKG434 Promote products and services BSBCRT413 Collaborate in creative processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISOABS005 Establish ropes for single pitch abseiling on artificial surfaces SISXFAC001 Maintain equipment for activities SISOABS008 Lead single pitch abseiling activities on artificial surfaces SISXEMR001 Respond to emergency situations SISXCCS001 Provide quality service SISOABS002 Abseil single pitches

ERF Checklist-VU23527 Read and write straightforward informational texts 22477VIC quotes and tenders AHCLSC502 ManagePlease contact us for more information!