Assessment Kit-FBPSS00045 Artisan Distiller Skill Set Certificate III aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCTRF306 Prepare sports turf surfaces for play AHCTRF307 Construct turf playing surfaces AHCTRF308 Establish turf AHCTRF310 Monitor turf health AHCTRF311 Renovate sports turf AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Electives AHCARB314 Implement a tree maintenance program AHCMOM202 Operate tractors AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPGD207 Plant trees and shrubs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM006 Establish and manage client relationships SISFFIT041 Develop personalised exercise programs SISFFIT042 Instruct personalised exercise sessions SISFFIT043 Develop and instruct personalised exercise programs for body composition goals SISFFIT044 Develop and instruct personalised exercise programs for older clients SISFFIT045 Develop and instruct personalised exercise programs for adolescent clients SISFFIT049 Use exercise science principles in fitness instruction SISFFIT050 Support exercise behaviour change SISFFIT051 Establish and maintain professional practice for fitness instruction SISFFIT053 Support healthy eating for individual fitness clients Electives SISFFIT034 Assess client movement and provide exercise advice SISFFIT037 Develop and instruct group movement programs for children BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBCMM411 Make presentations BSBCRT411 Apply critical thinking to work practices HLTWHS003 Maintain work health and safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

development and production AUMFTA007 Evaluate vehicle design

Units of competency TAELLN412 Access resources and support to address foundation skills in vocational practice TAELLN413 Integrate foundation skills into vocational training delivery TAELLN411 Address adult language

Assessment Kit-FBPSS00045 Artisan Distiller Skill Set Certificate III aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of