Learning and Assessment Kit-BSB40120 Certificate IV in Business Quote Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBCCS005 Advise on beauty products and services SHBBNLS007 Provide manicure and pedicare services SHBBNLS009 Apply acrylic nail enhancements SHBBNLS010 Apply nail art SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBXCCS007 Conduct salon financial transactions SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Core units AHCECR308 Conduct a site inspection for ecological restoration AHCWHS402 Maintain workplace health and safety processes Electives AHCBUS407 Cost a project AHCBUS410 Report on a project AHCPMG409 Implement a pest management plan AHCWRK409 Supervise work routines and staff performance AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCWRK404 Implement quality assurance procedures BSBLDR414 Lead team effectiveness BSBPMG428 Apply project life cycle management process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTINFCOV001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

tools and equipment to preserve biosecurity AHCBIO204 Follow site biosecurity procedures AHCMOM202 Operate tractors AHCMOM203 Operate basic machinery and equipment AHCMOM204 Undertake operational maintenance of machinery * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSB40120 Certificate IV in Business Quote Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to